Stop Microsoft apps eating each other's bandwidth
We all know that cloud apps are moving increasing volumes of network activity to the WAN and Internet. As more apps move to the cloud, the more difficult and important it is to see how bandwidth is being utilized at the application level. The screen shot below demonstrates how Microsoft O365 is competing with a Windows update for bandwidth in real time. What’s more, other critical business apps such as Citrix are also running in the background and can be impacted when starved for bandwidth.
The challenge for you as MSPs is that nobody calls you when they want to use the network - they just use it. When the link gets crowded and congestion occurs, apps don’t like it, and they don’t perform which makes the network feel “slow” to your users. The next thing you know, you have “that” phone call to your service desk and the finger pointing begins.
So how do you solve “the network is slow” question? It’s difficult. Your RMM tools are meant for the LAN and often indicate all is well. The end points are good, the network ping is okay and a speed test really is pointless, especially if it’s not done at the time of the “slowness”.
In this example, Sinefa allowed the MSP to see exactly which app was consuming the bandwidth, then drill down to identify the host, operating system and even user. Sinefa also shapes traffic so that you can ensure a Windows update doesn’t take priority over O365 or Citrix. You can now very simply manage the network impact of things like O365 replications from a centralised, multi-tenanted dashboard that integrates with your key ticketing systems.
You no longer need to let bandwidth eating apps, eat into your profit.