Network manager unsuspectingly reduces network costs by 25%

Network manager unsuspectingly reduces network costs by 25%

So this is the story of how a network manager was able to reduce network management costs for his organisation by > 25%.  The network manager in question had deployed Sinefa in his network (4 sites plus a DC) and was dealing with the question he hears most often….the network is slow and it’s your fault.  So, into Sinefa Live he goes, and he identifies the bandwidth bandit in real time that was crowding out the other critical apps.

Having closed the service ticket, and with some rare free time on his hands, he started playing with Sinefa.  He was curious to see how the network was being used, so he pulled up the 30 day application usage report.  He knew that the company policy allowing recreational apps and BYOD was adding traffic to the network, but he was amazed to see that >30% of utilization was recreational!

Armed with this knowledge, he drilled into the operating systems that were generating this traffic and saw that BYOD systems were creating more traffic than Windows devices.  

He was also able to identify network users by operating system via Active Directory integration.  This report confirmed his suspicions that there was rampant recreational use in this network and he could identify the main offenders.  The BYOD genie had been well and truly let out of the bottle!

Armed with this knowledge, he emailed these simple reports to his CEO & CFO and also invited them into the Sinefa account.  They soon realised that they’d been upgrading network links to support non critical use, that staff were abusing network policy, and that critical apps were being crowded out resulting in lost staff productivity and increased support calls.

The network manager was able to instantly shape traffic across the WAN via Sinefa to ensure that key business apps had adequate bandwidth, and to limit the available bandwidth for recreational apps.  The CFO immediately undertook action to reduce the size of the links and the CEO had to deal with human productivity issues.

The network manager had stopped the finger pointing and earned his team a big Christmas lunch and bonus….we don’t think the network users will be invited!!

#nomorefingerpointing #serviceticketclosed

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